epson c48 not working

  tony58 12:41 06 Dec 2007

my computer (epson c48) as stopped recognising my printer.went to printer and faxes in control panel and double clicked on add a printer but got a box with the message.(operation could not be completed,the printer spooler service is not running),is this to do with my printer or my pc. any help will be appreciated ,tony

  Totally-braindead 12:50 06 Dec 2007

I would try deleting the printer completely and reinstalling from scratch. As you may recall you install the software first and then switch on the printer when the software tells you.

I have heard of this before but cannot recall the solution but this will solve the problem if the problem is the Epson software.

  tony58 13:06 06 Dec 2007

i hae tryed that but it says no printer or utility can be detected ,tony

  Totally-braindead 13:09 06 Dec 2007

See if this helps click here

  tony58 13:54 06 Dec 2007

Totally-braindead .lots of thanks ,just used the printer everything fine, thanks again .tony p.s. this is some forum

  tony58 13:58 06 Dec 2007

pps. just had to say this , sorted in a hour that is pretty good , magic

  Totally-braindead 16:12 06 Dec 2007

As long as its sorted.

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