Epson C20UX error message.

  peterleemaxwell 13:01 18 May 2003

A family member of mine has a problem with an Epson C20UX printer & was wondering if anybody else had come across a similar problem and could advise.The printer is just out of guarantee and comes up with the error message "Parts inside your printer require maintenance or replacement".This is the second Epson C20UX printer that he has had and got exactly the same error & had been replaced within the guarantee period.Any help appreciated.

  The Spires 13:14 18 May 2003

Pretty certain the waste in reservoir is full, or the printer thinks it is anyway. You can open the printer there are no screews just platic lugs and wearing a pair of rubber gloves remove the two pads at the back of the printer that soak the ink up. Clean these and reasemble. It only takes 10 mins or so. Then to reset the printer download SSC Service Utility from click here. Run the program and select your printer from the list, then click on 'Reset Protection Counter'. Your printer should work ok again, the only other option is to drop the printer in the dustbin.

  The Spires 13:15 18 May 2003

Sorry Typo, that should be 'waste in reservoir is full'

  The Spires 13:16 18 May 2003

Sorry Typo, that should be 'waste ink reservoir is full'

Triple red face for me!!

  peterleemaxwell 16:09 18 May 2003

Thanks for your help and advice 'The Spires'

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