I have recently installed an Epson 2480 scanner on my PC and intermittently, the PC does not recognise that the scanner is there. I am running W2000 and have also tried the scanner on XP with the same result. When I first installed the scanner it worked fine but the problem seems to appear after the scanner has been powered down and up again. Any suggestions? Jackw
Are you using the USB cable supplied with the scanner? Is it connected through a USB hub? it should be direct to a USB port.
Also, there is a patch on the CD provided that may help, insert the CD and open it in a folder (i.e. need to Exit the Autostart). Then double click on file esuf41e.exe in the u2patch folder. If you disconnect from the USB port you will need to reinstall the patch.