Epsom SX425W Cartridge Installation Issues?

  karenchipachang 11:59 27 Feb 2015
Locked

Good Morning.

Hope someone can help I have an Epson SX425W Printer, which I have been using generic cartridges in for some time now.

Today when I went to replace one of the cartridges it told me after replacing the low ink one, that all of them needed replacing?

I have played around and it appears its every time I put the last cartridge in, the printer defaults to telling me all of them need replacing? Ive tried and its not specific to one color, Ive alternated and its always just the last cartridge put in?

Ive checked online and tried to click on parts of my preferences that say do not monitor ink. Tried taking them all out and replacing them one by one, resetting by turning off printer in between.

Am now thinking its some sort of short? Do I need a new printer. I hate throwing away a printer which could be fixed.

Any help would be much appreciated

Karen

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