Epsom printer 500

  bridge+ 22:03 08 Dec 2003
Locked

The empty black cartridge was replaced by a full cartridge but the printer refuses to print in black - colour cartridges are OK.

Is this known problem ? I would be grateful for any tips.

  AndyJ 22:20 08 Dec 2003

Try using the head cleaning utility, supplied with most Epson printers.

It can usually be found by right-clicking on the printer icon in Control Panel/Printers; then selecting Properties, the General tab and Printing Preferences button. On the next window look for the Utilities tab.

Sometimes the software will put a shortcut to the utility in the Start / Programs.

Could also be a duff "new" cartridge.

  cycoze 22:59 08 Dec 2003

Did the tear off , come off cleanly ?

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

OnePlus 5 review

Alice Saey's mesmerising animation for Dutch singer Mark Lotterman

iPad Pro 10.5in (2017) review

Comment booster votre iPhone ?