epsom 600 colour printer will not print black

  talia 19:01 11 Mar 2003


A colleagues Epsom 600 has suddenly stopped printing blav text or anything. Okay if request same text in colour.

have replced cartridge but no joy.

Any suggestions?

  shifty 19:28 11 Mar 2003

Have you tried going through the cleaning process? sounds very much like a blocked head. Have had similar problems and have cleared the problem using the Epson head cleaning utility. If this doesn't work it would be worth purchasing a head cleaning cartridge to clean/flush the system.

  AndyJ 21:20 11 Mar 2003

Agree with Shifty, however, if it's badly blocked please remember that you're unlikely to clear it with one "clean" - it may need a dozen plus.

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