is this the end, my friend?

  smithers jones 19:54 14 Aug 2008
Locked

hi

my dell pc will not run!!

when you try to boot it shows a blue screen andstates it has encountered a problem and has shut down windows.

it gives you options about possible hardware/software compatability issues and states to tyr to start in safe mode but no option chosen from the boot menu works

any ideas?

  rawprawn 20:09 14 Aug 2008

Have you tried Safe Mode ? Keep tapping F* after you start to reboot.
If you can get into Safe Mode try System restore.

  rawprawn 20:09 14 Aug 2008

F* Should read F8

  rawprawn 20:12 14 Aug 2008

I think I may have misunderstood, can you use the original OS Disc to boot.You may have to change the boot sequence in Set Up (F2)

  smithers jones 20:15 14 Aug 2008

rawprawn

can you clarify the last for me?

i could re-load the os (windows xp home) but what do you mean about changing boot sequence?

thanks for trying to help btw

  smithers jones 20:17 14 Aug 2008

btw i have not installed any new hardware or software

  Fruit Bat /\0/\ 21:19 14 Aug 2008

Repair XP by install over the top of existing system

1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order.

2. When you see the "Welcome To Setup" screen, you will see This portion of the Setup program prepares Microsoft Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.

3. Press Enter to start the Windows Setup.

To setup Windows XP now and Repair Install , press ENTER.

DO NOT choose "To repair a Windows XP installation using the Recovery Console, press R", (you Do Not want to load Recovery Console).

4. Accept the License Agreement and Windows will search for existing Windows installations.

5. Select the XP installation you want to repair from the list and press R to start the repair.

6. Setup will copy the necessary files to the hard drive and reboot.

Do not press any key to boot from CD when the message appears.

Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.

Repair XP
click here

  smithers jones 22:27 14 Aug 2008

fruitbat thanks

i have got to step 4 and have a screen showing a list of partitions with the following instructions:

To sey up xp on the selected item press enter

to create a partition in an unpartitioned space press c

to delete a selected partition press d

(then a list as follows):

-: PARTITION 1 (FAT)
C: PARTITION 2 (UNKNOWN)
UNPARTITION SPACE

which of these do I choose?

  smithers jones 22:58 14 Aug 2008

sorry

just checked your link and i see i choose none.

not sure what way to go with this

  woodchip 23:05 14 Aug 2008

Choose C:\

  smithers jones 23:26 14 Aug 2008

woodchip

i was tempted to but this will overwrite the drive, won't it and re-install the os.

what concerns me is losing everything else on the c drive

will this happen?

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