My Brother-in-Law has been trying to set up an account with Onetel (UK) after numerous calls to technical assistance he could not get the account activated. I emailed Onetel and they sent me the details to set up the account. Before I did this he had a problem with the phone line and all calls were being sent to his mobile. Not expecting anything to work until the line was repaired I went ahead and talked him through the set-up. We found he could send emails but not receive them. The phone line is now working ok but he still cannot receive emails. Can anyone help with this before he finds another ISP, which some may think is not a bad idea!
I can send him an email and I do not get a rejection message.