emails with ntl

  loopyloo 16:23 14 Nov 2003
Locked

My service provider is NTL and I am using outlook express. For the past 3 days now I can't get any of my emails. The log on box keeps coming up asking me for the username and password. I enter them but it will not accept it. I have checked all the settings and they are correctly entered. I have gone onto NTL homepage and try to get my emails that way but it still comes up with an error. I have checked there service status on the homepage and there are no reports of any errors with there e-mail service.Is anyone having the same problem, and does anyone no how I can get in touch with them by phone.

  pj123 16:30 14 Nov 2003

Had the same problem. NTLs Status Report is not true, because it said the problem was resolved in my area. The number you want it 0800 052 2000 or if you are on NTL cable phone just dial 1503. I had to wait for 47 minutes before I was answered but as it was a freephone number I was determined to sit and wait.

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