emails and NAV

  phil.smith 10:29 11 Dec 2004
Locked

I am using tesco.net and suddenly I could not download and access my emails - the server had been disconected!!

I rang Tesco and they said it was NAV which had caused the problem in the lasr 36 hours

Has anyone else had this problem - I was told to turn off virus scan on outgoing and incoming emails send one email and then restart with the two enabled again

This worked for a while but then it stopped again I have now truned off scanning but really I would like it for at least incoming emails

Help would be appreciated

Thanks

Phil

  VoG II 10:37 11 Dec 2004

Does click here help?

  Grendle 12:29 11 Dec 2004

There was a Common client update earlier in the week which has caused a few problems. This has been withdrawn and a new version is now available if you run live update - this has sorted the problems I had

  phil.smith 17:08 11 Dec 2004

Thanks but that was not the message exactly

I had updated the commomn core client so will now try the new update

Thanks all

Phil

  phil.smith 15:41 12 Dec 2004

Have downloaded the new common client core and all appearsto be OK now

thanks to all Merry Christmas

Phil

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