emails lost after a power cut

  dobbin 18:38 04 Oct 2008
Locked

I had a power cut this morning and unfortunately the UPS battery ran out before anyone noticed. The result is that exactly one months worth of emails in the 'inbox' have gone missing. Any dated before 4th September are still there. This is in outlook express.

This is not too disatrous as I also have them on a laptop but cannot see how to export them so that I can reload them back into outlook express on to my desktop. When I click export it only allows me to export them to Outlook. Is it possible to export them to a cd?

  BurrWalnut 18:54 04 Oct 2008

If the laptop’s Inbox is up to date, all you need do is copy Inbox.dbx on the laptop to Inbox.dbx on the desktop. If you have a network set up it’s easy, otherwise copy it to an external device. Make sure Outlook Express is closed in both instances of copying.

If you haven't moved the store folder, it is a hidden folder located at C:\Documents and Settings\{username}\Local Settings\Application Data\Identities\{GUID}\Microsoft\Outlook Express. You may have to show 'hidden' files in Folder Options > View Tab to see it.

  BT 08:14 05 Oct 2008

Follow the instructions below to copy the entire Store Folder.
If you replace the bit where it says 'open a new folder on your Desktop' with a Pen drive you can transfer the copied files to another computer.
Use the Import option from the File menu to copy back the Mail and Address Book.


MAIL BACKUP
Copy Mail Files to a Backup Folder

To make a backup copy of your Outlook Express email message files:

On the Tools menu, click Options.

On the Maintenance tab, click Store Folder.

Select the folder location, and then press CTRL+C to copy the location.

Click Cancel, and then click Cancel again to close the dialog box.

Click Start, and then click Run.

In the Open box, press CTRL+V, and then click OK.
On the Edit menu, click Select All.

On the Edit menu, click Copy, and then close the window.

Right-click any empty space on your desktop, click New, and then click Folder.

Type mail backup for the folder name, and then press ENTER.

Double-click the Mail Backup folder to open it. .

On the Edit menu, click Paste.

Close the Mail Backup window.


EXPORT YOUR OE ADRESS BOOK

On the File menu, click Export, and then click Address Book.

Click Text File (Comma Separated Values), and then click Export.

Click Browse.

Locate the Mail Backup folder that you created.

In the File Name box, type address book backup, and then click Save.

Click Next,

Click to select the check boxes for the fields that you want to export, and then click Finish.

Click OK and then click Close.

  dobbin 11:14 05 Oct 2008

thanks bt, that was most helpful.

  BT 16:26 05 Oct 2008

Its worth doing it once a week just for safety's sake, then you minimise any losses.

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