email wont go away

  gibonski 19:33 26 Nov 2007

For the past few days my email messages cant be deleted and are multiplying even after emptying folder.Error message keeps reappearing ;TIMED OUT--PROTOCOL POP3,PORT 110,SECURE (SSL)ERROR NUMBER 0X800CCC19.Total of 74 emails (and its the same emails)just keep coming back.Havent the faintest idea why this is happening,any help please.

  Technotiger 19:36 26 Nov 2007

Looks as if you might have picked up malware of some sort. As a start you should run all your anti-everything programs to try and clear it. No doubt more advise will be forthcoming from other members.

  PalaeoBill 19:41 26 Nov 2007

This is often associated with Anti Virus software, causing a timeout.
I would un-install the AV software and then re-install it. To see if this clears the problem.

To get rid of the e-mails for now. Does your ISP allow you webmail access to the e-mail account. If so, just browse to the ISP's website, login with the same userid & password you configured Outlook Express with and delete the mails there.

  SANTOS7 19:43 26 Nov 2007

click here

suggestion in the link it is antivirus related and possible corruption of your .dbx files

  Stuartli 19:49 26 Nov 2007


click here


click here

I've had something similar in recent days (can Receive but not Send e-mails); occasionally one e-mail will be Sent but, for example, a second just "hangs" and cannot be sent.

If you are with TalkTalk it is having e-mail service problems in some areas, as well as its website being slow to load on occasions.

After extensive and wide ranging efforts to try and revolve the problem, I finally spent about 20 minutes this morning talking to a Technical Support assistant.

He was extremely helpful, knowledgeable and even recreated the original e-mail account (I had set up a second slightly different e-mail address with no joy), but little advancement. I can't even get on the webmail service...:-(

However, the e-mail address and password work fine for My Account access.

  Stuartli 19:50 26 Nov 2007

Just got an e-mail test message I sent a short while ago...:-)

  gibonski 21:08 26 Nov 2007

Thanks,will try and un-install/install AV software as first option.

  gibonski 21:17 29 Nov 2007

After no success at all with Outlook have accessed email account through Virgin and hey presto--no problems.Han't a clue how this happens but thanks for all your suggestions.

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