A friend is switching to Tiscali dial-up from a different one operated by the local PC shop. [I believe that local =better , but not in this case]. All OK we thought – can send email; can connect to internet – BUT cannot receive email. Keep getting a “LOGON” box, but endless re-entering there of password has no effect. This is the error message: " There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.tiscali.co.uk', Server: 'pop.tiscali.co.uk', Protocol: POP3, Server Response: '-ERR [AUTH] invalid user or password', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92"
Given that the password is correct, as is user's name, can anyone solve this , please? OS is XP; using IE & OE.
If I ever get such an error I go through the procedure of deleting the account details and re-entering them. Even though they were correct in the first place, this problem can occur on the odd occasion.