I am having problem downloading email from btopenworld. The message starts to download and then I get an error message as follows:- Message number 1 could not be retrieved. Account: 'mail.btopenworld.com', Server: 'mail.btinternet.com', Protocol: POP3, Server Response: '-ERR problem retrieving message.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800420CD
Thanks crosstrainer for your input. I have spent 70 minutes speaking to a clown in BT's call centre who was unable to help except to blame Windows mail for the problem. I can send and receive email but I still receive an error message when I click on send/receive and then all my other messages download properly.
It looks loike there is one message stuck and won't download.