Email number limits

  Derwent Motorsport 11:40 09 Sep 2011

I am secretary of a club and we wish to start sending our magazine out via email. However my ISP (Orange) will not let me send more than 20 emails in a batch and despite asking them (and indeed threatending to change ISP) they won't change that limit. Do other ISPs have a limit, or if so what is the solution? We would be sending about 360 emails. Thanks

  northumbria61 12:04 09 Sep 2011

ISP's view too many emails sent together as possible SPAM. That is obviously the policy of Orange and can't simply change it to suit individuals. I don't know about other ISP's but they may have similar policies.

The only way open to you is to send them in batches of 20 (or less) and my advice would be for you to do that as I don't think you have an alternative. I think there may be a way around it if you are prepared to pay but I am unsure about that. Maybe someone else will know more about this than I do.

  lotvic 12:13 09 Sep 2011

That's normal, ISP's set a limit for home users (not business accounts). If you think about it, it makes sense both in server traffic bottlenecks and to stop spamming (virus, malware spreading and taking over PCs and sending to all in contacts list which would soon overload the servers and grind the Internet to a halt if there was no limit)

Most home users just send in batches according to the terms set out by their ISP's

  Woolwell 12:16 09 Sep 2011

If you are the secretary of a club then you can consider setting up a domain name for the club and using its webmail to send. Alternatively use Google mail but beware there is a limit on how many can be sent at once (500) and especially if any bounce back which lowers the limit to 100. This is all to protect from spam.

If you do a search for bulk e-mail marketing then you will find other ways of doing it too but usually at a cost.

  mgmcc 12:21 09 Sep 2011

There is nothing to stop you from installing and running your own SMTP server. This free one from Softstack is good and it's only 619kB, but there can be a problem. Some recipient ISPs may "greylist" messages that haven't come from the IP address of a dedicated SMTP server.

When a sender is "greylisted", the message is rejected the first time it is sent. Because spam isn't resent, it disappears. If genuine mail is resent, it should be accepted the second time of sending. That's the theory anyway.

You could try using your own SMTP server and if only a handful of recipients don't accept the messages, use your normal ISP system to send theirs.

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