When you have deleted it from your webmail site as dms_05 suggests it would also be a good idea to permanently delete it from the Deleted folder. These "sticky" emails can sometimes still cause a problem even in the Deleted folder.
Well here we are 2 days later and that USS Montana is downloading all over again. I keep deleting it but I dont seem to be solving the problem. I wonder why I cant see it on BTYahoo. Of course there is no such thing as help from them. Any ideas anyone? Please.......
Yes I have deleted all the emails on the BT Yahoo webmail. and this has helped. Also have deleted the messages from my in box and the deleted folder. The problem was occurring with another email from somebody else too.
Have run malwarebytes and Kaspersky and ASC - all came up clean. Also CCleaner was clean too.
Hopefully it will all work properly now.
Thanks for your help
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