I have recently installed a Pop-up Stopper which is 100% effective against new Pop-ups, but one particular Pop-up had embedded itself prior to that installation. On every restart its icon irritatingly appears in my taskbar, on my desktop and in my list of all programs. How can I get rid of it? I am relatively inexperienced so I will need step-by-step instructions.
See if it's listed in msconfig, Start > Run, type msconfig, click OK, click the Starup tab, or if it's listed in your startup folder. You can also check to see if it's listed in the registry, by starting the Registry Editor, Start > Run, type regedit, click OK and navigate using the little + signs to:
Yes, it's listed in the Startup folder. After unticking it (presumably this is how I get rid of it?) I am instructed to restart. On restart the icon has been eliminated but a message tells me that the Sys. Con. Utility is in Diag. or Sel. Startup mode and that I should choose Normal Startup and undo the changes (i.e the unticking). This takes me back to square one. Am I doing something wrong? I daren't touch the Registry. Would be out of my depth.
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