e-mail photo attachment

  chippy+ 17:30 03 Sep 2007
Locked

hi i have a friend who tried to send a photo by e-mail the e-mail is in her outbox but has not arrived at its destination also since this happened she i not receiving any e-mails she has tried deleting the e-mail in outbox but it wont delete also pc now running slow thanks Chippy

  rawprawn 17:44 03 Sep 2007

Outlook, Outlook Express,Winows Mail, or any other?
which ISP?

  rawprawn 17:46 03 Sep 2007
  Graham. 17:49 03 Sep 2007

Sounds like your friend is working off-line. Ask her to log on as normal, the email should start sending.

  mfletch 18:20 03 Sep 2007

Hi,If its outlook Express?

Damaged Mail Folders
Your mail folders or e-mail messages within the folders may be damaged. There are two ways to troubleshoot this type of problem. The first method is to concentrate only on the Outbox folder. The second method is to create all new folders.

You can create a new Outbox folder using the following steps:
1. Exit Outlook Express.
2. Search your hard drive for Outbox.dbx and delete this file.
3. Restart Outlook Express. A new empty outbox folder is created automatically.

Hope this has helped,

mfletch

  chippy+ 19:08 03 Sep 2007

hi thanks to all it is outlook express she is using will pass your comments and let you know the results thanks again Chippy

  chippy+ 19:06 05 Sep 2007

hi thanks to all first i must apologise for late reply mfletch i used your post to fix damaged outbox and it did the trick thanks to all again Chippy

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