e-mail link problem

  Gwynedd 12:41 16 Mar 2012
Locked

Suddenly, whenever I try to 'open' an e-mail link, Windows (Vista)gives me the message "Windows cannot find.........." What is happening, and how do I rectify this?

  Woolwell 12:54 16 Mar 2012

What e-mail client are you using? Which browser is your default browser?

  Gwynedd 13:10 16 Mar 2012

Use Outlook Express and Google Chrome, with OE as default.

  Woolwell 13:26 16 Mar 2012

Is Google Chrome you default browser or Internet Explorer?

  Terry Brown 13:58 16 Mar 2012

It looks like a security setting issue. Check these settings in Outlook.

Page 1:Tick box at bottom of page.

Page 2:Use POP.gmail.com not pop3,gmail. and smtp.gmail.com- Tick bottom box- Requires authorisation

Page 3:If using an always on broadband tick box and apply

Page 4:Leave as it is

Page 5:Tick top 2 boxes:smtp should be 25 Pop change to 995.

If this does not work go to the Google mail and check enable POP is enabled. A recent update may have disabled it.

Terry

  Woolwell 14:26 16 Mar 2012

Terry Brown - That is email settings. How will this sort out e-mail links opening? It may not be gmail.

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