E-Mail contact address for Norton/Symantec

  buckland 11:42 21 Nov 2009
Locked

Can anyone please advise me as to how the Norton Symantec Internet Security company may be contacted. As I am profoundly deaf the telephone Live Chat is of no use. Numerous attempts to e-mail them through the "In-House Message Box" have not even been acknowledged. My problem concerns my Account and is not technical although I am now concerned should I ever have a technical query. Any suggestions would be welcome. Regards, Buckland.

  bremner 11:56 21 Nov 2009

Snail mail address is
Symantec Consumer Support
PO Box 5689
Dublin 15
Ireland

  ambra4 12:08 21 Nov 2009

Having checked the website there is no email address only phone contract maybe some one in

the house or a friend can contract them for you


Norton Symantec
350 Brook Drive
Green Park
Reading
United Kingdom
RG2 6UH
Registered in England and Wales No. 02575013,
Registered Office: 350 Brook Drive, Green Park, Reading, Berkshire, RG2 6UH;
Tel.: +44 (0) 870 243 1080
Fax: +44 (0) 870 243 1081

  buckland 13:17 07 Dec 2009

My thanks to ambra4 and bremner for their help. I finally managed to get my IE up and was able to get into the Norton Chat which was very good (especially when you are deaf). It took some time but the problems were finally resolved. Apologies for delay in this reply but the situation was a bit fraught and intermittent. Regards, Buckland.

  ambra4 14:16 07 Dec 2009

Glad to hear all sorted

Enjoy and a Merry Christmas to you and the family

  ambra4 14:18 07 Dec 2009

Don't Forget to tick the box and click resolved

  KremmenUK 16:06 07 Dec 2009

Don't forget their customer Forum :

click here

These are frequented by Symantec employees assuming your query is not confidential.

  buckland 16:21 07 Dec 2009

KremmenUK. Many thanks looks very interesting. I can see at least one entry which describes a problem exactly the same as I had and which Norton Chat eventually solved after 5 chats. Regards. Buckland.

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