E-Mail connection

  carper 13:06 08 Sep 2004
Locked

When I go on line with my E-Mail (OE6 I Think) and write a message and press send, I am immediatly disconnected. As I am able to send this message I think there is something wrong with my settings for E-Mail. Any help would be appreciated.

  Old Shep 13:25 08 Sep 2004

If you go into Outlook click on TOOLS/OPTIONS and there should be a tab which says disconnect after send/recieve. Untick it.

  carper 13:50 08 Sep 2004

Sorry Old Shep but I seem to be doing something wrong. When I do as you suggest I get a panel with ten different tabs none of which give the options you suggest

  Old Shep 14:01 08 Sep 2004

Hi, I am using Outlook 2000 so probably a bit different. When I go into TOOLS/OPTIONS I get 7 tabs and mine is under MAIL DELIVERY tab. Near the bottom it says Dial Up Options and it is in there the tick needs removing for hang up when finished sending.

  Shas 14:57 08 Sep 2004

I daresay you've found it by now but just in case not, in OE6 the 'disconnect after send/receive' checkbox is on the Connection tab in Tools > Options.

  carper 14:19 09 Sep 2004

Thanks all, but sorry to say not the answer. I have even reinstalled my ISP set up. I can receive mail and the web but I still can't send.
I now don't know what to do
Regards carper

  Old Shep 20:20 09 Sep 2004

Who is your ISP - have you got your pop3 (incoming mail) and smtp (ougoing mail) settings correct.

  carper 10:40 10 Sep 2004

Thanks old shep for your continuing interest.
Renewing my ISP software did not clear the problem. For some reason an E-mail was jammed (for want of a better expression) in my out box.
I made a copy of it deleted the old one a sent the new. This then worked perfectly. Funny things computers!!!
Thanks all again I'll now tick resolved
Carper

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