E-mail attachment

  Malapoa1 07:37 28 Apr 2010
Locked

I have just received an E-mail, from a known source, with an attachment. On clicking the paper clip I get the dailogoe box with "Open" and "Save" options but only in a "washedout" form. As expected clicking on either of the options has no effect. Is there anything that I can do at my end? The sender is not highly computer literate. Ideas please.

  mgmcc 11:18 28 Apr 2010

You don't say which email program you're using but, if it's Outlook Express, go into "Tools > Options", select the Security tab and make sure the box "Do not allow attachments to be saved or opened that could potentially be a virus" is *NOT TICKED*.

  Malapoa1 18:39 28 Apr 2010

Thanks for the advice. I use Windows Mail but the advice that you gave was good for that as well as Outlook Express.

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