dvd writer plays audio cds but not dvds

  howard64 15:56 08 May 2010
Locked

the drive in the advent laptop will play audio cd's but will not play a dvd or write any dvd or cd. It does not recognise any disk other than an audio cd being in the drive. Can anyone suggest further steps to take. Vista home premium - it used to work ok. Steps already taken: 1. uninstall dvd drive - reboot - found and installed but still the same. 2. Upper and lower filters deleted in registry. 3. Updated drivers. Still does not work. Seems strange that the audio cd's still play fine.

  Fruit Bat /\0/\ 16:41 08 May 2010

check cable connection is tight at both ends.

  howard64 17:11 08 May 2010

yes cables checked and all fully in place and as an update the drive reads program cd's as well as audio its just with dvd's that it does not work.

  DieSse 17:32 08 May 2010

CD and DVD usage use different lasers (and also different associated electronics) - so it's probably simply faulty.

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