dvd sound problem

  the golfer 19:04 09 Aug 2006

I recently bought an external dvd/cd writer. When I try to play a video, the sound is "distorted and crackling". The computer details are 850MHz, 30GB hard drive, 512 mb ram, win xp home and IE 6. Do any of these cause the problem? What can I do to rectify this please?

  ArrGee 22:00 09 Aug 2006

Difficult to answer this one. You need to specify how you are trying to play the video. Is it through Windows Media, Realplayer, etc?

  the golfer 22:16 09 Aug 2006

I have tried through win media 9 and 10, and power dvd and also real player.

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