DVD RW will not read CD

  raysophie 10:46 03 Mar 2008

I have a Medion Desktop pc fitted with a sony dvd rw dw Q31A f drive and a sony dvd reader g drive. The rw will not read audio cd's but will read dvd films.I have cleaned lens but still no luck,any idea what I am doing wrong
ps how do I get shift key to work in this notepad to get uppercase symbols.

  raysophie 10:55 03 Mar 2008

Sorry DVD still not working,in response to second part of my question re Caps found battery on keyboard had just died.

  lofty29 11:35 03 Mar 2008

Most likely cd laser has died

  raysophie 13:05 03 Mar 2008

The DVD cleaner works- runs and gives cleaning ok- and so do DVD,s play just will nor recognise CD?
When I look in Windows explorer shows nothing in drive

  Fingees 14:00 03 Mar 2008

There is a different laser for the cd, so it may have died.

  raysophie 15:12 03 Mar 2008

Thanks, assume will have to change DVD RW then.

  skidzy 15:38 03 Mar 2008

Download and install VLC and try your dvd 's again click here if no joy with this i have to agree with the others that it is possible that the dvd laser has died.

  skidzy 15:42 03 Mar 2008

Sorry just re-read your thread but still try the above.

  skidzy 15:46 03 Mar 2008

Just a quick thing to try;

Start / My Computer / Right click the dvd drive / properties / Autoplay / from the drop down box,select music cd if no luck alternate between the others. Also check cd recording on this drive is ticked under recording.

  raysophie 19:53 03 Mar 2008

Spoke to Medion and they are going to change the drive. Thanks for all your help

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