dvd-rom not working

  piple 12:22 25 Apr 2003

i have mat*!@:a dvd/cd sr8585..i get message that this device is working properly...i put in a disc and the light stays on for a long time,i get message.e:/is not accessable...i have swopped it over with the cd/rw..the message remains the same ..can anyone help please,, or do i dump it,thanks

  recap 13:39 25 Apr 2003

piple, check that is has the most recent driver for your operating system.

It may just need a clean with a cleaning disc.

  PA28 13:45 25 Apr 2003

For around 30 quid you can get a new one. You can try removing it from Device Manager and then letting the system redetect (it shouldn't need driver per se). I take it that you have the CD-RW and DVD correctly set up as Master and Slave if they're on the same IDE? Failing this, if a clean doesn't work (and I have my doubts) save yourself the pain!

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