dvd & rewrite Hardware

  User-C8025ECF-8E09-40B9-BCF20560893D45ED 17:15 27 Nov 2006
Locked

When i open up my computer it does not show my
Pioneer DVD - rom DVD16 it says has code 19 prop
or my Teac cd - W524E it says has a code 41 prop
they both don't work.
Please how do I get them back on line?

  Totally-braindead 19:24 27 Nov 2006

First thing is check the leads, ribbon cables and power connectors and make sure they are not loose.

  Fruit Bat /\0/\ 19:28 27 Nov 2006

No CD/DVD or CD-ROM access is missing error Code 19, Code 31, Code 32, Code 39, or Code 41
Try this if the optical drives are not appearing in My Computer or Device Manager. click here
or
Run regedit and navigate to registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}.
Highlight it and in the right pane, find the Upperfilters and Lowerfilters values.
Highlight each one in turn, right click and delete them.
Close regedit and restart the computer.
If in doubt make a restore point before making changes.

  skidzy 19:33 27 Nov 2006

As per Fruit Bat /\0/
Missing cd/dvd drives can be normally associated with the removal of burning software such as Nero/Roxio etc.

Try the below link first,if still no luck follow the Procedure of removing the upper and lower filters.


click here

If you have further any error codes,please post them.



Restore Missing CD/Dvd Drives

Missing cd/dvd drive
If it is showing an error code, 10, 39, etc., delete the drive.

Then follow these directions for clearing the Upper/Lower Filters: (might want to print this out)

1. Click on Start --> Run --> and type in 'regedit' followed by the enter key
2. Expand the "HKEY_LOCAL_MACHINE" key (looks like a folder) by double clicking it (or
3. clicking the "+" next to it.)
4. Expand the "SYSTEM" Key
5. Expand the "CurrentControlSet" Key
6. Expand the "Control" Key
7. Expand the "Class" Key
8. Please look for a key containing the following string of letter and numbers:
{4D36E965-E325-11CE-BFC1-08002BE10318}
9. High light this key by left clicking once on it
10. On the right hand side you are looking for "UpperFilters" and "LowerFilters" under the "Name" column, once you find these please delete them by right clicking on them and choosing "delete"
11. Please exit the registry by clicking on the "X" in the top right hand corner of the screen


Reboot your computer

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