Dvd driver problem

  Mark McC 14:36 15 Apr 2007

Hello, i installed a fresh xp about 1 hours ago and after i installed all of my updates and software my dvd drive isnt listed and went into hardware and is said this click here

does anyone know how to fix this , i have a Hp Pavillion ZD8290ea laptop thats where the problem is on.

  Technotiger 14:45 15 Apr 2007
  Stuartli 15:39 15 Apr 2007

The only driver required by optical drives is the basic Windows CDROM driver which is installed automatically.

Before trying Technotiger's suggestion (which has proved successful for others), Uninstall the drive from Device Manager and reboot.

This should reinstall the CDROM driver and, in turn, Windows should Find New Hardware and install the drive again.

  Terry Brown 15:59 15 Apr 2007

If you are using the HP Pavilion restore software, it only sees the original hardware, if you have upgraded the DVD, this may be the problem.

  Fruit Bat /\0/\ 16:29 15 Apr 2007

No CD/DVD or CD-ROM access is missing error Code 19, Code 31, Code 32, Code 39, or Code 41
Try this if the optical drives are not appearing in My Computer or Device Manager.
(This is sometimes caused by the removal of Roxio or other writing software.)
click here
Download XP_CD-DVD-Fix.zip and save this file to your hard drive. Navigate to where you saved it and double click the file to extract the contents. Locate the EXE file you extracted and double click it. A confirmation dialog will appear when the script is done. You may need to reboot for the change to take effect.
This utility is only intended for Windows® XP. You may need Administrator level access to use this utility. If you do not have Administrator level access, the program will say it is finished, but will not have made any changes.

Run regedit and navigate to registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}.
Highlight it and in the right pane, find the Upperfilters and Lowerfilters values.
Highlight each one in turn, right click and delete them.
Close regedit and restart the computer.
If in doubt make a restore point before making changes.

  Mark McC 18:20 15 Apr 2007

thanks it works now i cant understand why one reg. key stops it working " uppercase ".

Thanks everyone


  Technotiger 18:43 15 Apr 2007

Grreat, thanks for the feedback. Just a single little character can stop a thing working - with apparently, no rhythm or reason!

This thread is now locked and can not be replied to.

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