dvd drive won't find cds? any ideas?

  craigbenham 11:32 13 Nov 2008
Locked

Sorry not sure if this is in the right area but here goes.

My toshiba laptop has a Pioneer DVD-RW DVR K17A ATA drive which is not finding and CD's, it doesn't even recognise that there is a disk in the drive just ejects and asks for a disk to be inserted.

However it will read dvd's.
I have no idea where to begin with this and any advice would be greatly received??

  Belatucadrus 11:44 13 Nov 2008

The drive uses different lasers to read the CD & DVD, it sounds as if the CD reader has failed. I'd try running a cleaning disk to see if that helps. If that fails, you may need to look at getting the drive replaced.

  DieSse 13:59 13 Nov 2008

I agree. In fact I wouldn't spend the money on a cleaning disk - just put it towards a new drive (not expensive these days).

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