dvd drive showing but windows cannot read disc

  Eileanbeag 22:00 08 Aug 2014

Inspiron laptop running
windows 7 Home. I have a virus and need to recover through disc image. DVD drive is there but Windows cannot read from it. Help

  imendpc 23:12 08 Aug 2014

pop in a dvd film , see if that plays

  Eileanbeag 09:21 09 Aug 2014

Did try another disc and that worked so have now made another copy of the back up discs and everything works fine. Thanks

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