dvd drive problem

  yorkieman 15:49 17 Oct 2005
Locked

hi hope someone can help me i am desperate, i cannot use my dvd drives they show at boot up but in device manager there is a yellow mark against them and i get a message saying windows cannot srart this hardware device because its configeration information (in the registery) is incomplete or damaged (code 19) all greek to me all the cables are connected i have uninstalled both drives in devise manager rebooted but still no joy i am useing xp hope someone can help

  Diodorus Siculus 16:00 17 Oct 2005

When did this happen?

Did you add / change a drive? It may have jumpers set wrongly.

  SurfMonkey _#:@}™ 16:32 17 Oct 2005

this is what I would do click yellow ? uninstall drive reboot pc let windows do its bit reload drivers. do you have dvd software installed i.e something like power dvd by cyberlink.

  yorkieman 17:08 17 Oct 2005

have uninstalled hardware re installed it it says new hardwarw detected but windows is not loading the drivers

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

The Evil Within 2 review-in-progress

Photoshop CC 2018 released with new Curvature Pen and better brush tools

Camera tips to take better iPhone photos

Les meilleures applications de covoiturage 2017