DVD drive is failing to play or laod CD's

  John-Paul 21:35 11 Jul 2007

Hello all,

My DVD drive has played up since last night. i have had my DVD drive for over a year no problems till yesterday. IT wont play CD games and it will not load them or it will say "please verify Disc is in drive" It is a DVD Combo.

I have ran anti spyware and virus scans
I have checked BIOS
I have checked device manager

I do run XP home.

Im very well known to XP home so i can get around and i am IT trainee.

Thank you

  citadel 22:00 11 Jul 2007

see if you have starforce in non plug and play devices you will need to 'show hidden devices' from view in device manager. if there are any right click each one and disable.

  umbongo(uk) 22:09 11 Jul 2007

you could try these as well

is there any chance you can try the drive in another machine

have you installed any recent software if so remove it and retry the drive

note dvd drive,s and other optical drives have a life expectancey usualy 50,000hrs
check manufacturers site or documentation tht came with it

try removing the drive all together then deleting it from device manager and then re attaching it so device manager says it found new hardware and reinstalls it

  umbongo(uk) 22:10 11 Jul 2007

another one
run a cd cleaner incase somthing has dirtied the lense

  John-Paul 12:45 12 Jul 2007

Thank you Citadel as you helped me solve my problem. I did have some Starforce drivers and also i downloaded a programme called style XP i disabled both and now it works.

Thank you Umbongo for taking the time to post back too my question and i will keep your ideas for when i become a support technician in the next few months.

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