DVD drive

  surfer47 12:39 02 Sep 2007

When I switched on I got a dialogue box displaying "Files ready to be written to CD" Click here to print.
I did and after a while I got "There is no disc in the drive" but there was. How can I get the PC to recognise the CD? It was a new DVD. I am using Windows XP Home.

  Fruit Bat /\0/\ 12:43 02 Sep 2007

My computer - right click the DVD drive - select properties - recording tab - ensure Enable CD recording on this drive is ticked.

  surfer47 12:51 02 Sep 2007

Fruit Bat. Checked that and the "enable" box is ticked

  [email protected] 13:05 02 Sep 2007

xp only writes to cd not dvd ,you need a burning program such as click here

  surfer47 13:22 02 Sep 2007

I forgot to say I had already tried to write to CD wisth the same result. I have now tried to install some software from a CD and nothing happens, it doesn't get read.

  [email protected] 15:18 02 Sep 2007

ok,a few things to things to try

uninstall the drive in device manager,reboot and let xp reinstall it.

try a dvd see if that plays,to rule out a possible laser fault with the drive.

Also have a look inside the case and check if any of the dvd drive cables are loose or disconnected.

  surfer47 17:05 02 Sep 2007

The Raven. I tried a film DVD and rhart worked ok. Checked all the cables and they were ok. Wasn't too sure about uninstalling in the device manager, I don't have an installation cd for it, could I still uninstall it?

  [email protected] 17:10 02 Sep 2007

yes its ok,xp will detect on reboot

  skidzy 17:37 02 Sep 2007

Hi Raven :-)

have you removed any burning software,such as Nero/roxio etc ?

Firstly run ccleaner and reboot and try to burn a cd again.ccleaner click here

If still no joy:

A few things to try:

Missing cd/dvd drives can be normally associated with the removal of burning software such as Nero/Roxio/Sonic/Easy CD Creator etc.
And not showing the drive in My Computer.

Try the below link ,if still no luck follow the Procedure of removing the upper and lower filters.

Reset the cd/dvd drives in Windows Explorer using the below tool from Doug Knox

click here

If no joy with the above fix,try the Microsoft Guided Help

click here scroll down to the Guided help download and follow the instructions.

If still no joy,follow the manual fix below.

If you have further any error codes,please post them.

Restore Missing CD/Dvd Drives

Missing cd/dvd drive
If it is showing an error code:
Code 19, Code 31, Code 32, Code 39, or Code 41
, delete the drive.

Then follow these directions for clearing the Upper/Lower Filters: (might want to print this out)

1. Click on Start --> Run --> and type in 'regedit' followed by the enter key ( if Vista Start search or windows+R )
2. Expand the "HKEY_LOCAL_MACHINE" key (looks like a folder) by double clicking it (or
3. clicking the "+" next to it.)
4. Expand the "SYSTEM" Key
5. Expand the "CurrentControlSet" Key
6. Expand the "Control" Key
7. Expand the "Class" Key
8. Please look for a key containing the following string of letter and numbers:
9. High light this key by left clicking once on it
10. On the right hand side you are looking for "UpperFilters" and "LowerFilters" under the "Name" column, once you find these please delete them by right clicking on them and choosing "delete"
11. Please exit the registry by clicking on the "X" in the top right hand corner of the screen

Reboot your computer

.If in any doubt editing the registry,please create a System Restore point first and also backup your registry....The guidedhelp from Microsoft on backing up the registry is a good lesson for anyone to learn. click here

Creating a System Restore point:

Start/All Programs/Accessories/System Tools/System Restore…follow the prompts.

  surfer47 19:39 22 Oct 2007

Thanks for all your help. It turned out to be a faulty CD read write unit. Changed it and all is well.

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