dvd and cd-rw drives not there

  ace121pk 23:50 15 May 2005

i cannot access my cd-rw drive or my dvd drive in my computer. they are not there.

i had a look in device manager and i saw the yellew exclaimation marks. i also have 1 virtual drive (made thru alcohol 120%).

i have tried the uninstall method, but sill i get the yellow exclaimation marks.

any ideas?

  ace121pk 07:29 16 May 2005

my BIOS can detect the drives as present and i am able to load the bootable cd during start up.

could it be any missing drivers?

  golfpro 08:00 16 May 2005

I'm not saying that this is your problem, but I had a similar problem last week after I unplugged an IR device from the USB port. My computer shut down and on reboot I lost all my removable storage drives except the disk drives from "MY Computer", I recovered these by unplugging them one by one and reconnecting.

  Sans le Sou 11:09 16 May 2005

The simplest way would be to see if you have a recent system checkpoint you could use in System restore.

  torver 14:11 16 May 2005

have you run up to date anti-virus or spyware products as certain malware can reduce functionality to your computer if possible go online and do a free anti virus check such as this one
click here

  ace121pk 16:18 18 May 2005

i do not use system restore, its disabled. but i will give the other methods a try later on

  Fruit Bat /\0/\ 16:34 18 May 2005

Uninstall the IDE channels, then reinstall by scan for new hardware.

  Wilham 19:32 18 May 2005

If all else fails and you use XP, have a look in the registry for upper and lower filters. click here and print instructions for reference.

  Joe R 19:43 18 May 2005


If both are on the same ide channel, it may be a loose or faulty ide cable connector, to your mobo.

  ace121pk 17:35 22 May 2005

checked the connectins, they are perfectly slotted in, both drives are on the same IDE, tried the uninstall Secondary IDE controller, scanned for changes, picked up the IDE controller, picked up the drive, but still has those yellow exclamation marks

  Sans le Sou 18:09 22 May 2005

Can you delve into device manager and see which drivers (if any)are listed

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