Duplicate mail in Outlook 2002

  Keith 22:49 01 Apr 2003
Locked

I have 2 email accounts on the same server (Freeserve), and 4 on a different server (this is necessary for business reasons!).
With Outlook 2002 (SP1) all incoming mail from Freeserve is duplicated. Mail on the other server is OK. Any ideas? Thanks, Keith

  Peter E 23:10 01 Apr 2003

It's from a knowledge base article No 284404 (Can't paste in the link).

SYMPTOMS
When you log on to Outlook 2002 by using a profile that contains two Post Office Protocol (POP3) accounts, you may be prompted to provide a password for one of the accounts, and you may receive duplicate e-mail messages from the accounts.
CAUSE
This behavior can occur if your Outlook profile contains two Internet accounts that both point to the same POP3 server.
RESOLUTION
To resolve this issue, turn off e-mail reception for one of the POP3 accounts:
In Outlook, on the Tools menu, point to Send/Receive Settings, and then click Define Send/Receive Groups.
Double-click the group that contains the two POP3 accounts, and under Accounts, click one of the POP3 accounts.
Click to clear the Receive mail items check box.

Regards

  Keith 22:06 02 Apr 2003

Thanks - I'll try it and let you know. Keith

  Keith 22:31 03 Apr 2003

Thanks - that did the trick! Keith

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