I did a reformat of my hard drive and a full installation of Win-XP Pro and Office 2003.
I had previously backed up my Outlook files (outlook.pst), and copied this over to the new installation of Office. All went well, but I find that for some reason I have two identical copies of "Personal Folders", (and all their contents, inbox, outbox, etc, which are updated as I send and receive new messages).
How can I delete the second copy, ensuring that that I have only one, fully functioning, copy?.
I've done this myself. What I do is open up Outlook, this creates the outlook.pst file. I then close it and delete the pst file. I open Outlook again and when it asks for the location I point it to my original copy.
Open the folder view of outlook and if you can see bot the folders (the original and duplicate) try right clicking on the duplicate (usually the bottom) and then see if their is an option to "Close" this particular folder. If so click it and exit. Next time you start outlook it will be gone.
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