I have just upgraded from xp pro to Vista Ultimate with the usual list of problems slowly working through them but have a problem with compatibility issues with a Roxio driver I have uninstalled the program but this driver is still there, there is a patch but the software needs to be installed I do not have the disk as it was preinstalled can anyone advice how to uninstall the driver, message as appears below.
When launching Windows Vista® with the above Roxio products installed, the following message appears:
Program Compatibility Assistant
This Driver is blocked due to compatibility issues
Check online to see if solutions are available from the Microsoft website. If solutions are found, Windows will automatically display a website that lists steps you can take.
Driver: Sonic Solutions DLA Publisher: Sonic Solutions Location: Not available
A driver is installed that causes stability problems with your system. This driver will be disabled. Please contact the driver manufacturer for an update that is compatible with this version of Windows.
hi anskyber many thanks i tried the patch trouble is I unistalled the software thinking that would help as I never used it anyway. The patch starts to load then says I need to reinstall the software before I can proceed, it came preinstalled and I have no disks!
had a look in disable services but can't see any freference to Roxio there I have deleated the software and am unable to reload as I don't have disks. Can I go into Reg and just delete all references to Roxio would that remove it?