Driver Install

  carryduff 13:21 26 Dec 2006
Locked

I'm trying to install a new wireless keyboard but am having problems with the setup. Windows can detect the new hardware but driver will not install properly. I keep getting code 10 & 12 messages in the new hardware wizard and have tried several times to uninstall and reinstall etc with no success. Any ideas guys. Thanks

  terryf 14:19 26 Dec 2006

Try booting up in Safe mode (press f8 as you boot up then choose safe mode) Right click on My computer and choose Properties then Hardware>device manager. Look at the entries for keyboard, Right click and uninstall. reboot into safe mode and install keyboard in that mode.

  SANTOS7 21:50 26 Dec 2006

click here
error codes 10-12 are listed here it also offers a possible solution,good luck.

  carryduff 22:35 26 Dec 2006

I can't seem to uninstall the old keyboard driver although it's deleted in programs, any ideas?

  terryf 22:53 26 Dec 2006

Didn't the safe mode un-install from device manager take it out, right click on the keyboard, choose properties, click on the driver tab and choose uninstal, then reboot and windows should detect the keyboard and either put a generic driver or ask you for the driver (usually generic one is installed)

  terryf 22:55 26 Dec 2006

while you are in device manager, are there any other devices with a yellow exclamation mark against them?

  carryduff 14:37 27 Dec 2006

Thanks guys. it was a long drawn out affair but with your help I got there in the end. Once again many thanks and have a great new year

  terryf 15:04 27 Dec 2006

Please let us know what the solution was so that we can learn and perhaps help others

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