123joey123 10:32 24 Mar 2008

I have downloaded, from Serif,
Photo Plus and Album Plus. Neither will appear.There is nothing from Photo Plus and Album Plus briefly flashes then, nothing.
I have contacted Serif who inform me that the downloads were successful.
Anyone any ideas or experience with this?

  Forum Editor 10:45 24 Mar 2008

Try right-clicking on the program's icon and selecting 'run as administrator'.

  123joey123 11:35 24 Mar 2008

Thanks for reply. I'm using XP Pro. I tried right clicking but don't get 'run as administrator.'
As a matter of interest on Album Plus I can get the instructions up so it must be in there somewhere.

  123joey123 14:40 25 Mar 2008

Serif has admitted it is having difficulties on the downloads and is sending a CD

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