downloading problems

  sopwith 12:26 16 Nov 2007

help required
cant download my wifes monthly nes letter
text ok but pictures not ther a little box with a red x in it appears
assitance please in plain english
am using orange webmail and loads of cotton wool cos im getting earache

  Jak_1 15:03 16 Nov 2007

In outlook exress click Tools > Options > Security and see if the 'Do not allow attachments to be saved or opened that could potentially be a virus'. If it is, uncheck it.

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