Downloading iPhone 4 version 4.3.5 software

  bazza11 19:35 25 Sep 2011
Locked

When I connect my iPhone 4 to my desktop (running Vista) I get a message inviting me to download software version 4.3.5. When I download it (takes about 2 hours) I get a message "There was a problem downloading the software for the iPhone "Barry's iPhone". The network connection timed out." It doesn't make any difference whether I Download and Update, or Download Only. I have checked my internet connection, switched off Kaspersky, tried it at different times of the day, all with no success. Any ideas what I can try next, or should I just stick with what I have? Thanks.

  john bunyan 19:40 25 Sep 2011
  john bunyan 19:42 25 Sep 2011
  Woolwell 21:03 25 Sep 2011

I had a similar problem with my iPad with Kaspersky. Try turning off your antivirus suite completely during the download.

  bazza11 19:42 28 Sep 2011

It worked by disabling Kaspersky. Thank you very much.

  Woolwell 20:22 28 Sep 2011

Thanks for feedback.

  BIGKREM 08:37 29 Sep 2011

Hi, Hope you got sorted out.I too had similar problem and went into power options and selected "never" at the "Turn off monitor and HDD" time settings. That done the trick for me. Control panel>power options>PowerSchemes Cheers, Krem

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