Download speed problem

  ooermrs 17:52 15 Nov 2006

For the last week or so, when downloading files or music from the internet it will only download at speeds of 23kb/s or lower. I've tried with bit tornado, ares and utorrent, all with the same results. Before then i was getting speeds of nearly 200kb/s. I've checked my line speed and it's still the same, 1.6Mbps. Any ideas on whats gone wrong and how it can be returned ?

  Dipso 20:41 15 Nov 2006

Who's your ISP? Sounds like they're throttling your connection.

  ooermrs 20:53 15 Nov 2006

My ISP is supanet.

  Dipso 21:15 15 Nov 2006

I've had a dig around and it looks like they were accused of throttling but this was a couple of years ago. Which product are you on, you've not exceeded any usage restrictions?

  ooermrs 21:21 15 Nov 2006

Thanks for that Dipso. I'm on up to 8meg unlimited download, upgraded from the 512 unlimited about 6 weeks ago.

  Dipso 21:34 15 Nov 2006

So when you say you've checked your line speed and it's 1.6Mbps do you mean that's the sync/connection speed or is that the speed you get from a speed test.

  ooermrs 21:38 15 Nov 2006

Its the result of a speed test. How would i go about finding out the sync/connection speed ?

  Dipso 21:50 15 Nov 2006

You can get it from your modem/router stats. click here

  ooermrs 21:58 15 Nov 2006

Thanks. The stats are comming back saying the data rate is 1856 downstream and 448 upstream.

  Dipso 22:00 15 Nov 2006

What is the downstream attenuation?

  ooermrs 22:05 15 Nov 2006


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