docx file in vista!not opening

  Pererin 18:33 26 Sep 2008

Hi guys, me again. This time it is for a friend. She has a laptop running Vista which she had used to write up a document but someone has installed office 2003 onto the laptop. The previous file she had saved called ......something.docx will not open now and is asking for which file format does it need to be read in? The files she has created with office 2003 word (all are word docs) will open but she desperately needs her DOCX file opened as it contains important work. Have checked on the internet for a definition of the file and it says something about running/installing the File Format Converters.exe only I don't know where to find help. Any help will be much appreciated. Would it be an idea to remove her word.doc files and then do a system restore, if there is one on Vista. Thanks gang

  octal 18:42 26 Sep 2008

She needs the compatibility pack from Microsoft click here

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