Documents attached to emails cannot be opened

  Eliseo 20:43 29 Apr 2005

When I receive an email with a document attached I am unable to open the latter. When I click on the paperclip symbol at the top of the email a faded list appears but its headings do not respond to any clicking. Any suggestions?

  absent 20:59 29 Apr 2005

Could be your security setings, look in tools, options, security.

  brambles 21:11 29 Apr 2005

In tools in outlook express go to options then security uncheck the box, 'do not allow attachments to be saved or opened that could potentially be a virus'


  GroupFC 21:13 29 Apr 2005

A basic question - Do you have the approriate software to open the file? What is the file extension of the attachment you are trying to open? (e.g, .xls for a excel spreadsheet, .pps for a powerpoint presentation,etc.)

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