Direct X Problems

  Geraint J 13:56 14 Oct 2006

Hello all, I have Direct X 9.0c installed on my PC it works fine and plays all my games fine. I have tried to install Activisions Star Trek Starfleet Command 3, it installs fine, it runs the video introduction at the start of the game then stops and pops up an error message saying Direct X 8.1 not installed install Direct x 8.1 or higher. The game will not go any further, I have tried to install 8.1 from the option on the disc but it still tells me the same message. I have installed the game on a friends PC without any problems so I know its somthing to do with my machine. Any thoughts please?

  ACOLYTE 14:06 14 Oct 2006

You could try this,type "dxdiag" in the run box,when the box opens check all the tabs and make sure everything is working as it should.
On the display tab make sure all options regarding your g-card are enabled and try to run the test's if all passes i would try a reinstall of the game and see if that helps,you could also try updating your graffix card drivers.


  Stuartli 14:37 14 Oct 2006

Or install the latest version of DirectX (October 2006) from:

click here

  Geraint J 14:52 14 Oct 2006

All the tests are ok, reinstalling the game doesnt change anything and I have also downloaded the latest version of direct X and also updated my cards drivers. Is it posible to uninstall direct X and let windows install version 8.1 from the game? do you think it will help?

  Jaro 15:09 14 Oct 2006

i dont have any experience with this game but this is what i found for you maybe it will help:

1) Uninstall Starfleet Command III using Add / Remove Programs file in your Windows Control Panel.

2) Delete the SFC3 game folder off of your system. Commonly the location of the folder is Crogram FilesActivisionSFC3.

3) Reinstall Starfleet Command III from the game CD, do not install Direct X 8.1 and do not install Gamespy Arcade from the Game CD, just the Starfleet Command III game itself. Commonly the install folder is Crogram FilesActivisionSFC3.

4) Check for the latest version of your video card drivers from the manufacturer of your video card. For Geforce cards, check the NVidia web site, for Radeon cards, check the ATI web site. Never get video drivers from a place that is not the manufacturer of your video card. If you own a laptop, please check with the manufacturer of your laptop for updated drivers.

5) Make sure your version of Windows is up to date. Go to Microsoft’s windows update and get all available updates for your Windows Operating System.

6) As a recommendation, Download and reinstall Direct X 9.0c, if you do not have Direct X 9.0c, it is strongly recommended that you update to Direct X 9.0c or you will cause others to crash in Gamespy Arcade or Dynaverse 3 servers. Direct X 9.0c is not compatible with previous versions of Direct X under direct play and people using Direct X version older than 9.0c will cause players who have upgraded ( 90% of players) to have severe in game lag, locked loading screens, or Crash to Desktop issues. This is stated in the Microsoft Direct X FAQ. Installing an older version of Direct X on top of DirectX 9.0c will cause Direct X 9.0c to corrupt and will requite DirectX 9.0c to be reinstalled to fix the corruption. You can get the new DirecX 9.0c from

click here

7) Disable any Anti-Virus that you may be running on your system while installing the patch. After patching, you may re-enable your Anti-Virus.

8) Install ONLY this v534_b patch on to SFC 3. This is a stand alone installer and does not need any other Starfleet Command III downloads. This file is to be used on a clean, unaltered, unpatched version
of Starfleet Command III.

9) All Troubleshooting steps for SFC 3 are listed below. Please refer to them if you experience problems with Starfleet Command III. You can also refer to the SFC 3 Readme v534.rtf file included in your SFC 3 game folder after patching.

Remember to turn off any Anti-Virus software prior to Server Kit install.. you
can re-enable Anti-Virus once the kit is installed. Anti-Virus may corrupt the
install of the Server Kit.

and here you can find "new" patch click here;28800

or here click here

hope it will help

  Jaro 15:10 14 Oct 2006

here i found this info click here

  Geraint J 15:13 14 Oct 2006

Many thanks Jaro, you have gone above and beyond the call of duty here. I will try it all and let you know. Thanks again.

  Geraint J 17:20 14 Oct 2006

Thanks again Jaro, I installed the patch and now it works fine. Great job.

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