dialup connection wizard doesnt recognise my modem

  jwb1722 22:54 17 May 2003

Whe I try to make a new dialup connection to work through the wizard the option to use a modem is greyed out, my modem works fine with hyper terminal, I connect to the internet through a broadband cable modem

  hugh-265156 22:59 17 May 2003

do you connect by nic or usb?

  jwb1722 23:01 17 May 2003

by usb

  hugh-265156 23:05 17 May 2003

then its not dial up.thats why its greyed out.are you using controlpanel/networkconnections/setupwizard?also which operating system and isp? please.

  jwb1722 23:09 17 May 2003

sorry, I missunderstood, I connect to broadband via usb but the dial up is via a modem and telephone line, modem diagnostics recognises the modem

  jwb1722 23:12 17 May 2003

I use xp pro and ntlworld

  hugh-265156 23:13 17 May 2003

i afraid im no expert on this but dial up and bb on one computer can cause probs so im told.

  hugh-265156 23:19 17 May 2003

this might help a bit click here

  hugh-265156 23:31 17 May 2003
  hugh-265156 23:43 17 May 2003

or even click here maybe

  jwb1722 23:46 17 May 2003

Huggy, have tried the first 2 no luck, will uninstall cable modem software in the morning and try setting up dialup first

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