Dial-up problem

  algernonymous 12:31 04 Sep 2006
Locked

Why can I not access the internet using a dial-up service from a household which has a cable broadband supply? I have tried 2 0808 services which I am signed up to and neither will connect.

  silverous 13:22 04 Sep 2006

If you are plugging into a 'normal' phone socket (i.e. a BT line) you should not have a problem, unless there is another issue. Is BT their phone provider?

  algernonymous 13:34 04 Sep 2006

No, phoneline provider is cable also.

  silverous 13:43 04 Sep 2006

That's the problem.

See here for an example (only found this by searching google, did not know myself):

click here

"Please note that non-BT lines cannot connect using the 0808 numbers."

  Stuartli 13:51 04 Sep 2006

Does your cable company supply a modem suitable for dialup?

See:

click here

which states up to 53kbps should be possible.

  silverous 14:03 04 Sep 2006

Stuart - did you see my post above? Those numbers won't work for lines other than those provided by BT.

  algernonymous 20:45 04 Sep 2006

Yeah, thanks silverous, I remember now the ISP's stipulated 'BT line only'.

  Jak_1 21:01 04 Sep 2006

The dialup services are all BT dependent as far as I am aware so a cable would be of little use. Though I am intrigued as to why you would want dialup when you have a cable conection?

  Stuartli 23:54 04 Sep 2006

Yes, I did see your post.

Which is why I made my follow up posting.

  silverous 08:49 05 Sep 2006

So despite the fact that my post clearly states that the posters 0808 number will not work with a non-bt line a post about theoretical maximum£s using dial-up over cable modem is still relevant? Sorry I'm missing something in that case.

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