My son is going onto BB sometime next week and installed software for wireless connection. He has lost his dial up modem and gets these three error messages 1. "Modem information" You must have a key model in the modem section. 2. " Port information" Modem not detected in registry 3. "Dial tone test" No dial tone detected. Any modem experts out there ? Wndows XP Pro SP2 Modem Lucent.