Dial up connection when BT is not the billing agen

  TAG42 18:31 16 Jun 2005
Locked

When trying to use the internet connection wizard on my friend`s computer all went wel until the attempt to dial. no dial tone detected,but the phone works ewwell on the same connection.He has a BT lin but bliis for calls are theough onetel.Is there any extra number we should prefix the 0800 number with?
TAG 42

  anchor 16:53 18 Jun 2005

Does he have one of those little white boxes that auto-dial the Onetel prefix before all calls?. Perhaps that might be the problem.

Alternatively, contact Onetel support for advice.

  octal 17:44 18 Jun 2005

Just try and dial the 0800 number and make sure you can hear the internet racket from the server.

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