dial up connection

  Hucky 19:22 23 Jan 2007

hi.i have just gone back to a dial up connection with bt and when i insert the disc to install it i get a message that says ` configure your modem Helpppppppppppp........... ta

  howard64 19:32 23 Jan 2007

have you deleted your broadband log in?

  Hucky 19:33 23 Jan 2007


  STREETWORK 19:34 23 Jan 2007

Check that you have a modem installed, if so you may have to reinstall the drivers.

to check there is one, open control panel and then open phone and modem options. Select the tab for modems and see if it exists.

Post Back when done with results

  Hucky 19:47 23 Jan 2007

will do!

  Hucky 17:32 24 Jan 2007

cannot find modem...it says but there is a modem in there

  Graham. 17:39 24 Jan 2007

Is it in Device Manager? If not, use Add hardware in Control Panel

  STREETWORK 19:37 24 Jan 2007

Open control panel, system, hardware tab, advanced, device manager.

Here you can check to see if there is a problem. If the modem is there and there is a yellow triangle showing a fault right click it and select properties.

Now from this choose to update the driver after checking that it has not been disabled.

Post Back...

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